Privacy policy
Last updated 2026-11-15. This page describes what the site operator gathers through Water Damage Cleanup California and how it is handled.
What information is collected?
- Request form: your name, phone number and ZIP code, and the type of water problem you select.
- Phone calls: calls to the number on this site pass through a call-tracking service that logs your phone number, the time and the length of the call. It may record the call, and an announcement at the start tells you when it does.
- Embedded Google map: pages carry a Google Maps view of the service area. It loads from Google, and Google may set cookies or collect data under the Google Privacy Policy.
- Server logs: standard records such as your IP address, browser and the pages you visited. Should analytics be added, this page will name the tool.
How is it used?
- To send your request to the local water damage restoration team that serves your area so it can contact you.
- To confirm that a call or request reached a restoration team and to look into problems with a call.
- To keep the website running, secure and free of spam.
We do not sell your details to data brokers or use them to advertise unrelated products to you.
Who else sees it?
The restoration team that serves your area receives your request, possibly through a call-forwarding service. Service companies for forms, call routing and hosting handle it too. After a team has your details, its own privacy policy governs what it does with them.
Will I be contacted by phone or text?
By sending a request, you allow the team handling it to call or text you about that request. Ask them to stop at any time, or reply STOP to a text message.
How long is information kept?
Call and request records are kept while billing questions and disputes could still arise, then deleted. Ask the operator if you want yours erased sooner.
What can you ask us to do?
You may ask what we hold about you, request a correction or ask for deletion by writing to the details on the contact page. Expect a request to confirm your identity first. California residents may have additional rights under state privacy law, and you are welcome to ask about them.
Does the site collect data from children?
The website is written for adults handling property damage. We do not knowingly gather information from children under 13.
How will you hear about changes?
Any change to this policy is shown by a new date at the top of the page.