Terms and conditions

What does the site do?

the site operator operates Water Damage Cleanup California as a no-charge restoration line and information resource that puts callers in touch with local water damage restoration teams. Any agreement you make with a team is between the two of you.

What is not promised?

We make no promise that a team will serve your address, arrive at a particular time or accept your job. Coverage depends on which teams are taking calls.

Who does the restoration work?

Restoration teams are separate from this site. We do not supervise or direct them, and we do not guarantee their work, prices, licenses, insurance or conduct. California contractors are licensed by the Contractors State License Board, so look up the license yourself and get the scope and price in writing.

How should the guides be read?

The guides are general information, not professional, legal or insurance advice. If they conflict with directions from emergency services, a utility, your insurer or the professional inspecting your property, follow those directions.

What if it is an emergency?

If there is danger to life, a fire, a gas smell or live electricity near water, call 911 or your utility first. This website does not replace that call.

Who is responsible for losses?

To the extent the law allows, the site operator is not responsible for loss or damage resulting from use of this site or from work done by a provider you hire through it.

Can the terms change, and which law applies?

These terms may be revised, and the date at the top changes when they are. They are governed by the laws of the State of California.

Where do I send questions?

Write to the details on the contact page with any question about these terms.